Top 5 Things to Be Thankful for in Property Management This Year

Ask Kari is a monthly, Question & Answer feature from Kari Negri. Kari has two decades of property management experience, is a featured speaker at many industry trade shows, such as AAGLAs annual trade show, and is the founder and CEO of SKY Properties, Inc. in Los Angeles.

As we move into the holiday season, its an appropriate time to reflect on what were thankful. Here are five things at our buildings we are thankful for:

1. THANKFUL FOR GREAT RESIDENTS.
   We are thankful for having great residents. Finding them is key to building a positive community at your building. Be sure to screen thoroughly and do background checks in non-rent control buildings. Dont hesitate to give 60-day notice to a trouble tenant (non-rent controlled). You can be certain that a vacancy is better than a problem tenant.
   
   
2. THANKFUL FOR PREVENTIVE MAINTENANCE.
   Stay ahead of the curve by staying on top of maintenance. Doing preventative maintenance cuts down on vendor calls and keeps you proactive rather than reactive. Take care of problems before they arise so that huge issues are avoided.
   
   
3. THANKFUL FOR EXCELLENT MARKETS.
   Its important to stay competitive by constantly researching your local market. Changing rents has enabled me to consistently raise revenue. I have found that renters are thankful for the level of care and service that comes with higher rents. They also take pride in a quality, and a quality priced, home.
   
   
4. THANKFUL FOR THE CONVENIENCE OF TECHNOLOGY.
   Technology has brought many conveniences. For example, it allows residents to instantly communicate with us about maintenance issues and allows us to post pictures instantly and digitally distribute our new vacancy advertising. Technology has also given residents the ability to pay their rent right from the phone in their pockets. Lastly, lets not forget how it has made internal office communication much more efficient and optimized.
   
   
5. THANKFUL FOR HAVING A GREAT TEAM.
   People on the ground make all the difference for your team. At my company, our SKY Properties logo is displayed largely on the back of the shirts of our maintenance personnel. This offers immediate recognition to our residents that the property is being cared for. It helps boost confidence that our maintenance team is part of a strong team who wants to be identified in public. Adding to our strong maintenance team is a strong, trusted, and established vendor list. A solid inventory of trusted vendors is a vital addition to a strong team. Rounding out a strong team is a developed and welltrained office staff that provides a central nervous system for the entire operation. As building owners and managers, we are thankful for our entire team and hope you are thankful for yours this holiday season.
   
   

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